Refund & Returns Policy
At Worldwide Brands Distributors, customer satisfaction is our top priority. We are committed to providing a smooth, transparent, and reliable ordering experience. This Refund & Returns Policy explains your rights and responsibilities when requesting a return, refund, or exchange.
Please review this policy carefully before initiating a return.
Return Eligibility
You may request a return within 30 days of purchase, provided all of the following conditions are met:
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The product is unused, unopened, and in its original condition
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The item is returned with all original packaging and accessories
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A valid proof of purchase or invoice is provided
Important: Returns requested after 30 days from the purchase date will not be accepted.
Non-Returnable Items
For hygiene, safety, and quality control reasons, the following items are non-returnable:
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Perishable goods or products with expiration dates
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Personal hygiene or sanitary items
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Health and personal care products
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Hazardous materials or aerosols (perfume and fragrance in their sealed original packaging are returnable)
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Items returned without valid proof of purchase
Partial Refunds (If Applicable)
Partial refunds may be issued in the following situations:
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Products showing signs of use, wear, or tampering
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Damaged or incomplete items not caused by Worldwide Brands Distributors
Refund Process
Once your returned item is received and inspected, you will be notified via email regarding the approval or rejection of your refund.
Approved Refunds
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Refunds are issued to the original payment method
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Processing typically takes 5–10 business days, depending on your bank or payment provider
Late or Missing Refunds
If you have not received your refund after 10 business days:
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Check your bank account again
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Contact your bank for additional details
If the issue persists, please contact us at [email protected].
Exchanges
We offer exchanges only for items that are defective or damaged upon delivery.
To request an exchange, please contact our support team:
📧 Email: [email protected]
Once approved, we will provide the return address and instructions for sending the item back.
Return Shipping
Once your return request is approved, we will provide the official Worldwide Brands Distributors Return Address.
Please note:
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Return shipping costs are the responsibility of the customer, unless the shipment was damaged in transit or we made the error
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Original shipping fees are non-refundable
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On a buyer-paid return, the return shipping cost may be deducted from your refund; when the shipment was damaged in transit or we made the error, we cover the return shipping or replace the goods under our money-back guarantee
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For high-value or bulk returns, we recommend using a trackable shipping service or purchasing shipping insurance
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Worldwide Brands Distributors is not responsible for lost or undelivered return packages
Need Help?
If you have any questions or require assistance with a return, refund, or exchange, please contact us:
Worldwide Brands Distributors
📧 Email: [email protected]
📞 Phone: +1 (716) 302-4522
🌐 Website: https://worldwidebrandsdistributors.com
We value your trust and are committed to ensuring that every order meets your expectations.
